Questions to Ask Septic Maintenance Companies Before Hiring

Thursday, April 6, 2023
Septic systems are integral to many homes and businesses in Kansas City, but they require regular maintenance services to ensure they continue to work correctly. If the system is neglected, it can result in unpleasant odors, sewage backups, and even environmental damage. That's why working with a reputable septic maintenance company is crucial to handle the job.
While finding a reliable and trustworthy business can be daunting, knowing what to ask can simplify the vetting process. Let's take a closer look!

What You Should Ask Septic Service Providers

Before hiring a septic tank pumping and maintenance business, getting enough information to ensure they fit your needs is important. See the top questions you should ask to make an informed decision and keep your septic system healthy.

1. Do you service my area?

One of the first questions you should ask any Kansas City septic company is whether or not they service your area. Make sure that you provide full details of where you live so they can tell if they're able to assist or not.

2. What services do you offer?

Not all septic maintenance companies provide the same services, so it's important to check what's included. Some companies may only offer septic tank pumping, while others may also offer repairs and inspections.

3. Are you licensed and insured?

It's important to hire a licensed and insured company to protect yourself in case of any accidents or damages that may occur during the maintenance process.

4. How long have you been in business?

Experience is vital when it comes to septic maintenance. A company that has been in business for a long time is likely to have more knowledge and expertise to handle any issues that may arise.

5. Can you provide references?

In addition to checking out verified online reviews, it's a good idea to ask for references from previous customers to get an idea of the company's reputation and quality of work.

6. What is your pricing structure?

Make sure to ask about the company's pricing structure and if they charge a flat rate or by the hour. It's also important to ask about any additional fees that may be added on, as well as accepted payment methods.

7. What equipment do you use?

Ask about the equipment the company uses to ensure they have the proper tools to get the job done effectively and efficiently. You should also inquire if they sell maintenance products to help protect your septic system in between pumping services.

8. How often should septic maintenance be performed?

Ask the company how often they recommend septic maintenance be performed based on the size of your tank and the number of people in your household. This will give you a better idea of how much you'll be paying in the long run.

9. Do you have any certifications?

Certifications like the National Association of Wastewater Technicians (NAWT) demonstrate that the septic maintenance company has met certain standards, providing reassurance that they're qualified to do the job. Ask to see proof of certifications, such as certificates or license numbers, so you can make sure their qualifications are up-to-date.

10. Do you offer referral rewards?

A company with a referral rewards program can help you save money by getting cashback or a discounted price when you refer someone else to the business. Inquiring about referral rewards can help ensure that you get the best possible deal for septic maintenance services.

Partner with Kansas City Septic Experts

Regular maintenance is key to having a healthy septic system. Selecting the wrong septic company can be disastrous, resulting in subpar service or even damage to your system. To avoid these problems, it's important to do your research and find a reputable septic maintenance company that provides the services your system needs for optimal function.
Schedule your septic maintenance quote with Honey-Wagon to ask us these questions and more! Our family-owned business is ready to take care of your maintenance needs with expertise and professionalism.
Staff 4/6/2023